OperelliOS Help Center
OperelliOS Help Center documents verified launch workflows captured against the current product experience. It focuses on activation, the early customer–property path, reusable Price Book items, Estimates & Public Proposals, Work Orders, Invoices, Payments, Operations, and Configuration for admitted operators.
Some articles are marked Verification Pending or Partially Verified and intentionally omit unexecuted steps or evidence gaps until they can be captured in an isolated product state. This Help Center does not claim to document every module in OperelliOS.
Getting Started
Section titled “Getting Started”- Welcome to OperelliOS
- Getting Started with OperelliOS
- Your First Customer-to-Payment Workflow
- How to Sign In (verification pending)
- How to Recover Access (verification pending)
- Understanding Workspace Activation
- How to Set Up Your Business Profile
- Understanding the Dashboard and Work Queue
Customers & Properties
Section titled “Customers & Properties”- Customer Records Overview
- How to Find a Customer
- How to View and Update a Customer
- How to Create a Customer (verification pending)
- How to Create a Property
- How to View and Update a Property
- Understanding Customer-Property Relationships
Price Book
Section titled “Price Book”Documentation for understanding reusable Price Book items, creating items, finding items, viewing and updating items, understanding visible fields, and using items in estimate drafts.
- Understanding the Price Book
- How to Create a Price Book Item
- How to View and Update a Price Book Item
- How to Find a Price Book Item
- Understanding Price Book Item Fields
- How Price Book Items Are Used in Estimates
Estimates & Public Proposals
Section titled “Estimates & Public Proposals”Documentation for estimate workflow overview, draft creation, Price Book line-item usage, viewing and updating drafts, visible fields and deterministic totals, governed public proposal sharing, customer proposal review, and observed statuses.
Some sharing, customer-action, and status behaviors remain partially verified.
- Understanding Estimates and Public Proposals
- How to Create an Estimate
- How to Add Price Book Items to an Estimate
- How to View and Update an Estimate
- Understanding Estimate Fields and Totals
- How to Share a Public Proposal (partially verified)
- What the Customer Sees in a Public Proposal (partially verified)
- Understanding Estimate and Proposal Statuses (partially verified)
Work Orders
Section titled “Work Orders”Documentation for understanding Work Orders, creating one from an approved Estimate, finding and opening Work Orders, viewing and updating observed fields, fields and scope, observed statuses, progress and completion actions, and the Estimate-to-Work-Order relationship.
View and Update is partially verified. Progress and Completion is partially verified. Payment workflows will be documented in their own Help category.
- Understanding Work Orders
- How to Create a Work Order
- How to Find and Open a Work Order
- How to View and Update a Work Order (partially verified)
- Understanding Work Order Fields and Scope
- Understanding Work Order Statuses
- How to Record Work Progress and Completion (partially verified)
- Understanding the Estimate-to-Work-Order Relationship
Invoices
Section titled “Invoices”Documentation for understanding invoices, creating an invoice from a completed Work Order, finding and opening invoices, viewing and updating draft invoice fields, fields, totals, due dates and balances, View & Print, PDF generation, and observed invoice statuses and workflow boundaries.
Download PDF is partially verified because completed browser download was not visually confirmed. Statuses is partially verified because some labels were observed as filters or visible states, not executed transitions. Payments are documented separately.
- Understanding Invoices
- How to Create an Invoice
- How to Find and Open an Invoice
- How to View and Update an Invoice
- Understanding Invoice Fields, Totals, and Due Dates
- How to View and Print an Invoice
- How to Download an Invoice PDF (partially verified)
- Understanding Invoice Statuses and Workflow Boundaries (partially verified)
Payments
Section titled “Payments”Documentation for understanding Payment Records, recording a manual/synthetic payment, finding and opening payment records, viewing read-only payment details, payment fields and methods, invoice balance changes after payment, observed payment statuses, and safe workflow boundaries.
View and Update is partially verified because Payment Records were observed as read-only after save. Statuses is partially verified because Void was observed on a pre-existing record and not executed. Card/ACH processing, refunds, void execution, reversals, reconciliation and accounting sync are outside this Help batch.
- Understanding Payment Records
- How to Record a Payment
- How to Find and Open a Payment Record
- How to View and Update a Payment Record (partially verified)
- Understanding Payment Fields and Methods
- Understanding Invoice Balances After Payment
- Understanding Payment Statuses (partially verified)
- Payment Workflow Boundaries and Safe Operations
Operations
Section titled “Operations”Documentation for Operations overview, Queue as a review/link-out surface, Queue tabs and counts, finding and reviewing Queue items, Issues overview and empty state, and operational workflow boundaries.
Queue Review is partially verified because search, sort, bulk actions, and Queue mutation were not observed. Issues is partially verified because the current product state showed an empty-state only. Issue Review is deferred until a product-supported synthetic Issue record exists.
- Understanding Operations
- Understanding the Queue
- How to Find and Review Queue Items (partially verified)
- Understanding Issues (partially verified)
- Operations Workflow Boundaries
Configuration
Section titled “Configuration”Documentation for Configuration overview, Team list and member review, invite/access management review, Settings overview, workspace settings review, safe settings update boundaries, and configuration workflow boundaries.
Invite/access management is partially verified because invite submission was intentionally excluded. Safe workspace settings update is partially verified because save was not executed in the live workspace. Billing, payment processor settings, authentication, domains, legal settings, tax settings and real permission changes require separate approval and verification. Support and pending foundation pages are documented separately.